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For Domiciliary dentists

AI call handling for
Domiciliary dentists.

A home-dentistry enquiry may come from the patient, a relative, a care setting or another professional trying to understand whether a visit could be considered. Ziverly can receive that first contact calmly while you are with another patient, without carrying out clinical triage or promising an appointment.

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A familiar moment

The daughter asking about care for a parent who finds travel difficult

You are treating another patient when a daughter calls about her parent at home. Ziverly can capture who is calling and their stated relationship or authority, the broad reason for contact in the caller's own words, location, home or care-setting access, communication needs the caller chooses to mention, existing dentist or healthcare involvement and preferred contact details. It does not request a full medical history, diagnose dental symptoms, advise on pain, swelling, bleeding, medicines, eating or oral care, assess capacity, consent or suitability for a home visit, confirm registration, funding, fees, availability or an appointment. Severe symptoms, uncontrolled bleeding, breathing or swallowing difficulty, serious illness or another urgent concern needs the appropriate NHS, dental-emergency or emergency-services route rather than routine intake.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

The first caller may not be the patient

Relatives, carers and professionals can provide context, but identity, authority and consent still need your protected process.

Clinical detail needs restraint

The initial call should establish purpose without turning an answering service into remote dental assessment.

Patient care cannot be interrupted casually

A new household can be treated with warmth while you give the person in front of you your full attention.

What a better handover can change

Less interruption.
More useful context.

The caller and broad need are clear

See who has made contact, where the patient is and why they are seeking a conversation.

Access and communication context is visible

Keep practical details together without making assumptions about consent, capacity or clinical suitability.

Your approved next question can persist

Add a safe authority, existing-dentist or access question for that known caller without requesting sensitive clinical history.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review who is calling, their stated relationship or authority, broad reason for contact, location, practical access, communication context, existing dental involvement and preferred contact details.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved authority, existing-dentist or access question so Ziverly can use your latest note if that known caller returns without collecting a full medical history.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After completing the patient care in front of you, verify your PIN to hear only the domiciliary-dentistry enquiries and statuses you are permitted to access.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Dental professionals must be GDC-registered and the provider may need national care-regulator registration; decontamination, medicines and emergency arrangements are critical.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly decide whether a patient needs urgent dental treatment?

No. Clinical urgency and treatment need the appropriate dental or emergency assessment route.

Will it give advice about pain, swelling or medicines?

No. Ziverly gathers only broad introductory context and does not provide clinical advice.

Can it book a home dental visit?

No. Patient acceptance, consent, suitability, funding, fees and appointments remain with your practice.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

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