For Loft conversion specialists
A loft-conversion enquiry can begin with anything from a rough idea for another bedroom to drawings and approvals already in hand. Ziverly can establish where that homeowner is in the journey while you remain focused on a site meeting, structural work or the customer whose home you are already transforming.
Free to create an account · Pay as you go · No fixed-term commitment
A familiar moment
You are discussing details with a current customer when a homeowner rings about converting the roof space of a semi-detached house. Ziverly can capture the property type, present use of the loft, changes being considered, drawings or professional advice already obtained, project stage, access and hoped-for timing. It does not comment on headroom, structure, feasibility, planning permission or Building Regulations.
Where Ziverly can help
A roof-light room, dormer, hip-to-gable change and full suite can involve very different design, structural and construction conversations.
Some are exploring possibilities; others already have drawings, permissions, surveys or another professional involved.
A new caller deserves more than a distracted exchange while you are coordinating people, materials and decisions elsewhere.
What a better handover can change
See whether the homeowner has an early idea or an established design, along with the documents and advisers they already have.
Keep the household's reason for the conversion visible alongside the property, access and timing information.
Add an approved consultation, survey or document request so the homeowner hears current information rather than having to begin again.
Before, during and after the call
Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.
Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.
Review the property type, intended use, project stage, existing drawings or advice, access and hoped-for timing before returning the enquiry.
Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.
Add an approved consultation window, survey stage or document request so Ziverly can give that homeowner your latest position if they return.
Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.
With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.
Use PIN-protected Owner Voice Access to hear which loft enquiries await drawings, a survey discussion, quotation or response and update their status.
Use your own numbers
What might those enquiries represent for your business? Start with figures from your own recent calls.
The result is an illustration, not a forecast or a promise that Ziverly will recover the work.
You keep the judgement
Structural work normally requires Building Regulations approval and competent design; planning or listed-building consent may also apply.
You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.
No. It can gather the property and project context, while feasibility depends on the surveys, design and competent advice your process requires.
No. Ziverly can record the stage and documents a caller mentions but does not interpret requirements or predict an authority's decision.
No. It can explain the route to a quotation that you approve without inventing a price from incomplete property information.
Start with the calls you choose
Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.
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