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For Groundworkers

AI call handling for
Groundworkers.

A groundworks enquiry can begin with a new extension, a drainage change, a slab or a site that simply needs preparing for the next trade. Ziverly can gather the property, proposed work, access and project stage while you are operating equipment or coordinating a live site, without assessing the ground or designing the solution.

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A familiar moment

The extension project waiting for the ground to be prepared

You are supervising excavation when a homeowner calls about groundworks for an extension. Ziverly can capture the property, proposed structure, drawings or approvals mentioned, present site condition, access width, levels and obstacles described, drainage or services known to the caller, other professionals involved and desired timing. It does not assess soil, locate services, specify foundations or drainage, interpret drawings or permissions, calculate quantities or accept the project.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

The visible site is only part of the picture

Ground conditions, buried services, levels and design information cannot be established from a caller's first description.

Access can shape the whole operation

Width, surfaces, neighbours, spoil removal and machinery routes may affect how the work can be approached.

Live groundworks leave no spare attention

Excavation, vehicles and people on site require focus while valuable new project calls continue to arrive.

What a better handover can change

Less interruption.
More useful context.

Project and site context stay together

Review the proposed work, drawings, access, other trades and timing before deciding what information you need.

Unknowns remain clearly marked

Caller-described services, drainage and ground conditions can be recorded without being presented as verified facts.

Your survey or document request can return

Add an approved site-visit discussion, plan request or callback window for that known customer without promising feasibility.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review the property, proposed work, drawings, site description, access, known services, drainage context, other professionals and timing in one organised record.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved plan request, site-visit discussion or access question so Ziverly can use your latest note if that known customer returns.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    When safely away from operating equipment, verify your PIN to hear which groundworks enquiries await plans, a visit or response and update their status.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Building Regulations and, for some projects, planning permission apply; requirements and self-certification arrangements differ across the UK nations.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly say what foundations or drainage the project needs?

No. It records the proposal and available information, while design and ground decisions remain with competent professionals.

Will it confirm that machinery can access the site?

No. Caller-supplied access details support your review but do not replace a proper site assessment.

Can it interpret drawings or planning and Building Regulations requirements?

No. Ziverly can note which documents exist, while permissions and technical requirements stay with the relevant professionals and authorities.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
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