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For Foundation repair specialists

AI call handling for
Foundation repair specialists.

A caller who has noticed new cracking or movement wants to know what it means, but the first useful step is a careful account of the property and evidence already available. Ziverly can gather that outline while you are inspecting or repairing elsewhere, without diagnosing structural safety or selecting a remedy.

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A familiar moment

The cracks that seem wider after a dry summer

You are reviewing foundation details on site when a homeowner calls about diagonal cracks around a rear opening. Ziverly can capture property type and age, location and timing of the changes, caller-supplied measurements without validating them, whether doors or windows have changed, ground, drainage, tree or building-work history mentioned, previous repairs, monitoring, surveys, engineer reports, insurer or loss adjuster involvement, occupancy, access and project stage. It does not diagnose subsidence, settlement, heave, drainage or foundation failure, judge whether the building is safe, recommend underpinning or another repair, interpret reports, insurance, planning or Building Regulations, estimate cost, accept work or promise attendance. Sudden movement, collapse, falling material, damaged utilities or immediate danger requires the appropriate emergency and professional route.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

A crack is an observation, not a cause

Property history, ground, drainage, nearby work and monitoring can all matter before conclusions are drawn.

Several professionals may already be involved

Engineers, surveyors, insurers and contractors can each hold a different part of the evidence.

Structural work cannot be assessed between tasks

A caller deserves a calm welcome while your attention remains on the excavation or repair in front of you.

What a better handover can change

Less interruption.
More useful context.

The visible changes arrive with their history

Review where movement has been noticed, when it began and which documents or earlier works exist.

Reports and parties remain connected

Keep stated professional and insurer involvement clear without treating either as approval for a repair.

Your approved evidence request can persist

Add a safe photograph list, monitoring note or report request for that known homeowner without offering a structural opinion.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review the property, observed movement, timing, caller-supplied measurements, doors or windows affected, ground and drainage context, trees, earlier work, monitoring, reports, insurer involvement, occupancy and access.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved safe photograph list, monitoring detail or report request so Ziverly can use the right evidence note if that known homeowner returns.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After leaving the excavation or structural work safely, verify your PIN to hear which foundation enquiries await evidence, a survey decision or response and update their priority.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Structural work normally requires Building Regulations approval and competent design; planning or listed-building consent may also apply.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly tell whether the property is subsiding?

No. It gathers the caller's observations; cause and significance require competent investigation.

Will it recommend underpinning or another foundation repair?

No. Repair design depends on evidence, structure, ground conditions and professional judgement.

Can it interpret an engineer's report or insurance position?

No. Reports, policy matters and responsibilities must be considered by the appropriate professionals.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
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