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For Domestic home-lift installers

AI call handling for
Domestic home-lift installers.

A home-lift enquiry often begins with a practical problem between two floors, but the right installation depends on the building, the household and a proper assessment. Ziverly can welcome the caller and gather the outline while you are surveying another home, without deciding what lift or building work is suitable.

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A familiar moment

The family exploring a lift between the living room and bedroom

You are checking another installation when a relative calls about helping a family member move more easily between floors. Ziverly can capture who is calling, the property type, floors involved, proposed rooms or route, available drawings and caller-supplied dimensions without validating them, existing stairs and equipment, household priorities, ownership or landlord context, access, broad timing and any occupational therapist or other professional already involved. It does not assess mobility, care or accessibility needs, choose a lift, determine structural openings, load, headroom, guarding, fire precautions or electrical work, interpret permissions or Building Regulations, validate measurements, estimate cost, accept an installation or promise suitability. An unsafe lift, trapped person, exposed electrics, fire or immediate welfare concern requires the appropriate emergency or specialist route.

Where Ziverly can help

More room for the work.
A clearer thread afterwards.

The route affects more than one room

Floors, circulation, furniture and existing services can all shape the eventual survey.

Several people may contribute

The person using the home, relatives, landlords and professionals can have different information and authority.

Surveying deserves your full attention

A new family can receive a calm welcome without interrupting measurements and checks at another property.

What a better handover can change

Less interruption.
More useful context.

The property outline is ready

Review the floors, possible route and household priorities before deciding the next conversation.

Professional involvement stays visible

Keep reports, drawings and stated authority together without treating them as approval or design.

Your approved preparation can carry forward

Add a drawing request, safe photograph list or survey window for that known caller without selecting equipment.

Before, during and after the call

How Ziverly fits around
your working day.

☎Calls you choose≡Useful details→Your next step

  1. You decide which calls reach Ziverly.

    Use the call-diversion options supported by your mobile or landline service, such as no reply, unreachable, busy or rejected. Turn them off again whenever you want to answer normally, or use cover for evenings, weekends, holidays and unexpected time away.

  2. Your call details meet you where you are.

    Choose email or SMS alerts where enabled, then open Ziverly to review the summary, transcript, recording where available, status and priority.

    Review who called, property and floors, proposed route, supplied dimensions, stairs and existing equipment, household priorities, tenure, professional involvement, access and timing.

  3. The next conversation starts further forwards.

    Add an AI-facing note when you want Ziverly to have more context if the same known caller rings again. Separate private notes stay private.

    Add an approved drawing request, safe photograph list or survey window so Ziverly can use your latest preparation note if that known caller returns.

  4. Open calls do not have to rely on memory.

    Choose a daily or weekly email summary of calls still waiting for attention, at the time that best fits your working day.

  5. You can check in by phone, too.

    With Owner Voice Access enabled, call your own Ziverly number, verify your PIN and manage the calls you are allowed to see.

    After completing your current survey, verify your PIN to hear which lift enquiries await drawings, household information, a survey decision or response.

Use your own numbers

Put unanswered
calls in perspective.

What might those enquiries represent for your business? Start with figures from your own recent calls.

The result is an illustration, not a forecast or a promise that Ziverly will recover the work.

Enquiries represented0
Monthly work value represented£0

This simple multiplication does not account for timing, capacity, costs, cancellations, repeat work or whether another response would have changed the outcome.

You keep the judgement

Your expertise.
Your boundaries.

Products and installation must meet applicable product-safety and electrical rules; lifting equipment in workplaces can also fall under LOLER, although purely private domestic use is treated differently.

You remain responsible for the advice you give, the work you accept and the safety, eligibility and professional checks your business requires.

A few practical questions

Before you
get started.

Talk it through →
Can Ziverly decide which home lift is suitable?

No. Equipment, household needs and the building require an appropriate assessment and design process.

Will it confirm that the lift will fit?

No. Caller-supplied measurements are useful context, but fit, structure and services need competent verification.

Can it advise on building work or permission?

No. Structural, electrical, fire-safety and regulatory requirements remain with the appropriate professionals.

Start with the calls you choose

Keep your attention
where it matters.

Choose what Ziverly should know, what it should never promise and which details make a follow-up useful. Create an account free, then add pay-as-you-go credit when you are ready.

Create your free account Talk it through →
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